User testing
My dad
Site looks great. Have tried all facilities and found the following:-
1 - On e-mail form
you are missing a field for name. Its says last name, first name with just one box. (looks odd)
2 -
When I send the contact form there is no response to say thank you or we will get back to you etc.
(needs it for the feel good factor that the form has gone somewhere).
3 - When I registered on the
site I got the e-mail back OK. But the e-mail says the following but only gives the username, and
not the password. Good idea not to give the password as well but you need to take that bit of the
script off the e-mail response:- (using the following username and the password you)
After
activation you may login to http://pubbike.co.uk/using the following username and the password you
entered during registration:
Username: jp
4 - Repair your bike section - Add AS before clear
We
try to keep the tutorials AS clear as possible and are always adding more footage for you to watch.
Also, 'Our Forum Page' needs moving to be under other writing:-
If you have any requests for
additional tutorials, feel free to post a topic on .........
5 - How to tighten your bottom
bracket video title reads 'bot-tom' Take out the extra line in 'bottom'
6 - About page:- we deal
with all types of bike. (add an S to bike).
7 - About page:- Sell your bike (Funny looking
questioon mark after the word used?) Same for next 2 sections as well.
8 - About page:- Forum
text is different to the rest.
1 - On e-mail form
you are missing a field for name. Its says last name, first name with just one box. (looks odd)
2 -
When I send the contact form there is no response to say thank you or we will get back to you etc.
(needs it for the feel good factor that the form has gone somewhere).
3 - When I registered on the
site I got the e-mail back OK. But the e-mail says the following but only gives the username, and
not the password. Good idea not to give the password as well but you need to take that bit of the
script off the e-mail response:- (using the following username and the password you)
After
activation you may login to http://pubbike.co.uk/using the following username and the password you
entered during registration:
Username: jp
4 - Repair your bike section - Add AS before clear
We
try to keep the tutorials AS clear as possible and are always adding more footage for you to watch.
Also, 'Our Forum Page' needs moving to be under other writing:-
If you have any requests for
additional tutorials, feel free to post a topic on .........
5 - How to tighten your bottom
bracket video title reads 'bot-tom' Take out the extra line in 'bottom'
6 - About page:- we deal
with all types of bike. (add an S to bike).
7 - About page:- Sell your bike (Funny looking
questioon mark after the word used?) Same for next 2 sections as well.
8 - About page:- Forum
text is different to the rest.
Carly
had issues with creating an account and logging in to the site. I had to change a few settings so that her account could become active. after she varified the email the activation code was keeping her as a guest rather than a registered user. the issue is now sorted.
I gave carly tasks to find things on the site. she managed pretty well with finding most things.
There was difficulty when it came to selecting a aviator for her profile picture. there is a radio button next to the image. the first response would be to press the radio button but it is actually there to show the image is selected. the user has to click on the image to select it. I should change this so the images has a highlighted edge to it when selected.
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